Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners navigate complex tax situations with calm, clarity, and control. We do more than prepare forms or negotiate balances: we carefully review prior returns and underlying records, correct what needs fixing, and develop strategies built around each client's real circumstances. With nearly four decades of hands-on tax experience, clients receive direct, personal guidance without judgment and, when appropriate, representation before the IRS. We focus on the full story behind every tax problem and provide ongoing support, guiding clients along a clear path toward resolution.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
Who does Tax Matters help?
Tax Matters assists individuals, families, and business owners dealing with complicated tax issues. We tailor our work to each client's situation.
How long has Tax Matters been operating?
The firm has been serving clients since 1988, bringing nearly four decades of hands-on tax experience. That experience guides our reviews and strategies.
What services does Tax Matters provide?
We go beyond preparing forms or negotiating balances by reviewing prior returns and underlying records, correcting what needs fixing, and building a strategy around the client's circumstances. We also provide representation before the IRS when appropriate and offer ongoing support after resolution.
Will you represent me before the IRS?
Yes—when it is appropriate for a case, Tax Matters will provide representation before the IRS. Representation is used as part of a broader strategy informed by a careful review of your tax history.
How does Tax Matters approach tax problems?
We examine the full story behind a tax problem and deliver direct, personal guidance without judgment. Solutions are tailored to the client rather than using a one-size-fits-all program.
Do you offer help after the immediate issue is resolved?
Yes, Tax Matters provides continued support after the immediate tax problem is resolved to help maintain compliance and peace of mind. Our process is designed to keep clients on a clear path toward resolution.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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